How the guide Is organized

We’ve designed this guide to help you follow a clear step-by-step process — from your first login to daily work with bookings.

You’ll see what needs to be done and in what order to launch and operate your rental business effectively.

Each section represents the next step in your workflow — from adding vehicles and setting up your company to managing bookings and working with customers.

That’s why the sections are arranged in the following order:

Before configuring anything, it’s important to understand how the system works: what terms and processes exist, and how the rental workflow is structured.

This section will help you get oriented within the CRM, especially if you’re just starting out.

How to sign in: where to enter your username and password, and how to restore access if you’ve forgotten your password.

Before creating bookings, you need to add your vehicles.

In this section, you’ll learn how to add rental vehicles and fill in all relevant information about them.

After setting up your fleet, it’s important to provide company information: contacts, addresses, working hours, and rental conditions. These details will be used in contracts, calculations, and throughout all rental processes.

To calculate rental costs, you need to define your pricing. In this section, you’ll set up rates, delivery fees, deposits, as well as seasonal or long-term discounts.

Once your company and pricing are configured, you can connect your team. You’ll create roles and assign employees — for example, operators, delivery staff, and managers. Each user can be granted access only to the features they need.

When rentals begin, tasks appear for vehicle handovers and returns. In this section, we explain how to create tasks, track their status, and assign responsible employees.

Now you can move on to bookings. Here, you’ll learn how to create, confirm, extend, and track booking statuses.

Customers are created automatically when a booking is made. This section explains how to find the right renter, review their history, upload documents, or contact them.

Here you’ll find answers to common questions about the Rental Booster CRM system — so you can quickly locate the information you need and understand how to work with the platform.

In this section, you’ll find contact details for our support team. Write to us if something isn’t working properly or if you have ideas for improving the system.