Vehicle drop-off

After you complete the vehicle drop-off, all related information appears in the Vehicle drop-off tab on the booking page.

Here you can review the drop-off details and add any missing information if necessary.

The Vehicle drop-off tab consists of several blocks:

• General information

• Vehicle

• Address

• Photos

• Violations

• Calculation

This section includes:

• Task number — an automatically assigned number for the drop-off task

• Delivery employee — the staff member who received the vehicle from the customer

• Date and time of drop-off — when the customer returned the vehicle

This block specifies the vehicle details at the time of return:

• Whether the car was washed before drop-off

• Fuel level in the tank

• Availability of a spare wheel

• Mileage at the moment of drop-off

This section shows the drop-off address:

• Location and delivery cost

• Customer’s flight number (if applicable)

• Exact address where the vehicle was returned

This block contains the photos of the vehicle at the time of return.

To add a photo:

1. Click Add

2. Enter a name

3. Select the file from your device

4. Click Save

This block lists all recorded rental violations.

To add a violation:

1. Click Add

2. In the violation form, select the violation from the list. You can pre-configure the list and fine amounts in the Violations tab

3. The system will automatically insert the violation name and fine amount

4. Add a comment if needed

5. Attach a photo if available

6. Click Save

The final block displays cost details related to the drop-off:

• Payment types (for example: deposit, violation fines, change of drop-off location)

• Deposit deductions — how much should be withheld from the deposit

• Refund amount — how much should be returned to the customer

 

After updating any information in the Vehicle drop-off tab, click Save.