How to complete a vehicle drop-off
After confirming a return task, it appears in the Active section.
When you meet the customer and are ready to receive the vehicle:
1. Open the return task
2. Click Start drop-off
The Vehicle drop-off screen will open — here you record the actual condition of the vehicle and complete the payment details with the customer.
This step is performed on-site, during the in-person handover.
Vehicle information
Fill in the vehicle condition details:
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Mileage — current odometer reading
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Fuel level
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Car wash — yes or no
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Spare wheel — available or not
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Violations — if any were recorded
How to add a violation
1. Go to Violations and click Add
2. Select a violation from the list — the amount will be added automatically
3. Add a comment and photos if needed
4. Click Add
The violation will appear in the list and will be included in the final payment calculation.
Photos and documents
Add photos and documents to record the vehicle condition.
You can upload:
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Exterior — full vehicle view from all sides, including scratches or dents
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Interior — seats and dashboard condition
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Fuel and mileage — dashboard showing fuel level and odometer
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Spare tire — if applicable
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Customer’s driver’s license
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Customer’s passport
How to add photos:
1. Select the photo type and click + Add photo
2. Take a photo or upload one from the gallery
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To add more photos, click + Add photo again.
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To delete a photo, click the trash icon.3. After uploading, don’t forget to click Save
Payment
At the bottom of the screen, you will see the Payment section.
Here you can check:
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deposit amount
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amount deducted for violations
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amount to return to the customer
Completing the drop-off
Once everything is заполнено:
1. Click Complete drop-off
2. After that, you will see:
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task number
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confirmation of completion
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amount to be returned to the customer
Click Go to tasks to return to the task list.