Vehicle pick-up

After you complete the vehicle pick-up with the customer, all related information appears in the Vehicle pick-up tab on the booking page.

Here you can review the pick-up details and add any missing information if necessary.

The Vehicle pick-up tab consists of several blocks:

• General information

• Vehicle

• Address

• Documents

• Payment

This section shows:

• Task number — an automatically assigned number for the pick-up task

• Delivery agent — the staff member who handed over the vehicle to the customer

• Date and time of pick-up — when the customer received the vehicle

This block contains details about the vehicle:

• Whether the car was washed before pick-up and its cost

• Date and time of the car wash

• Fuel level, refueling date, and refueling cost

• Availability of a spare wheel

• Mileage at the time of pick-up

This section displays the pick-up address:

• Location and delivery cost

• Customer’s flight number (if applicable)

• Exact address of the vehicle handover

This block stores files or photos related to the vehicle handover.

How to add a document:

1. Click Add

2. Enter the document name

3. Select the file from your device

4. Click Save

Here you can review the payments made by the customer.

To add a payment:

1. Click Add

2. Choose the payment method — card, cash, or bank transfer.

3. Enter the payment amount

4. Add a comment if needed

5. Click Save

After updating any information in the Vehicle pick-up tab, click Save.